Get in Touch
We're here to help. Whether you have questions, feedback, or business inquiries, we'd love to hear from you.
Send Us a Message
Frequently Asked Questions
How quickly will you respond to my inquiry?
We aim to respond to all inquiries within 24-48 hours during business days (Monday-Friday). Security reports are prioritized and responded to within 12 hours.
Do you offer phone support?
Currently, we offer support via email and Discord. For enterprise customers, we offer dedicated Slack channels and priority support as part of our enterprise plans.
How do I report a security vulnerability?
Please email [email protected] with details. We follow responsible disclosure practices and will work with you to address the issue. We offer bounty payments for critical vulnerabilities.
Can I request a new skill or feature?
Absolutely! We welcome feature requests and skill suggestions. You can submit them through our contact form or directly on GitHub. Community-requested features are prioritized in our roadmap.
How do I become a contributor?
Visit our Community page to learn about contributing. We welcome skill submissions, documentation improvements, bug reports, and code contributions. All contributors are credited in our releases.
Office Hours
Monday - Friday: 9:00 AM - 6:00 PM (UTC+8)
Response time: 24-48 hours
24/7 (Critical issues)
Response time: 12 hours